Question 1

What is the minimum order quantity?

Accepted Answer

The MOQ for vest bags, die-cut handle bags, and flat bags varies by product — please contact us for details. Custom printed products also require a minimum order; contact us for specifics.

Question 2

How do I place an order?

Accepted Answer

You can call us at (05) 221-1717, fill out our online inquiry form, or visit our factory in person. Once specifications and pricing are confirmed, production can begin.

Question 3

Can I see samples first?

Accepted Answer

Yes! We provide free samples of our standard products. For custom products, a small sampling fee applies, which will be credited toward your order upon confirmation.

Question 4

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfer, and checks. For first-time customers, we recommend cash on delivery or prepayment. After establishing a relationship, monthly billing can be arranged.

Question 5

What products do you offer?

Accepted Answer

We specialize in three main types of plastic bags: vest bags (T-shirt bags for supermarkets and markets), die-cut handle bags (punch hole handle bags), and flat bags (open-top packaging bags). All types are available in custom sizes and with custom printing.

Question 6

What is the difference between vest bags, die-cut handle bags, and flat bags?

Accepted Answer

Vest bags feature T-shirt style handles and are most commonly used in supermarkets and markets. Die-cut handle bags have punched-out handle holes for a more refined appearance, ideal for brand stores. Flat bags have no handles and are suited for food, hardware, and general packaging applications.

Question 7

Do you offer food-grade plastic bags?

Accepted Answer

Yes! We produce food-grade bags using food-contact-safe PE raw materials.

Question 8

Which is better for my needs — vest bags or die-cut handle bags?

Accepted Answer

Vest bags are ideal for high-volume applications such as supermarkets, markets, and food takeout, offering lower cost per unit. Die-cut handle bags are better suited for clothing stores, gift shops, and retail locations where brand image matters, as they provide a full-surface print area.

Question 9

Can you make custom sizes?

Accepted Answer

Yes! The length, width, and thickness of vest bags, die-cut handle bags, and flat bags can all be customized to your specifications. Please let us know your intended use and required dimensions.

Question 10

How many colors can you print?

Accepted Answer

We offer 1-3 color printing or single-color double-sided printing for logos, brand names, product information, and more. Please provide your design files in AI or PDF format.

Question 11

What is the minimum quantity for custom printing?

Accepted Answer

Custom printed products have a minimum order quantity — please contact us for details. A one-time plate-making fee applies for the first order but is waived for subsequent orders.

Question 12

What if I don't have a design file?

Accepted Answer

Simply provide your logo or text content, and we can assist with basic layout. For more complex designs, we recommend working with a professional designer.

Question 13

How long does delivery take?

Accepted Answer

Our standard delivery time is 15-20 days, which may vary depending on order volume.

Question 14

What areas do you deliver to?

Accepted Answer

We primarily serve Chiayi, Tainan, Kaohsiung, Yunlin, Changhua, Taichung, and other central and southern Taiwan areas, with free delivery for orders above a certain amount. Large orders can be shipped nationwide, with additional freight charges.

Question 15

Can I pick up orders from your factory?

Accepted Answer

Absolutely! Our factory is located at No. 7-1, Neipuzi, Dacun Village, Minxiong Township, Chiayi County, Taiwan. Factory pickup comes with a discount — please call ahead to confirm availability.

Question 16

How do you ensure product quality?

Accepted Answer

We implement a three-stage quality control process: incoming raw material inspection (verifying material quality), in-process sampling (confirming correct specifications), and final product inspection (ensuring appearance quality). Backed by nearly 50 years of reputation.

Question 17

What if I receive defective products?

Accepted Answer

If any quality issues are found, please notify us within 3 days of receipt. We will arrange a replacement or supplementary shipment. With nearly 50 years of trusted reputation, you can order with confidence.

Question 18

What certifications do you have?

Accepted Answer

We hold a legal factory registration (Registration No. 99655111) and a registered trademark (CHIN TZON, Registration No. 00234983).

Frequently Asked Questions

1Ordering

2Products

3Custom Printing

4Delivery & Shipping

5Quality & Assurance

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